In the competitive CRM landscape of 2025, tools that streamline outreach and follow-ups are more valuable than ever. Close CRM is one of the few platforms designed specifically for inside sales teams—with built-in calling, email, SMS, and automation.
But how much does Close CRM cost in 2025, and is it worth the price compared to CRMs like Pipedrive, HubSpot, or Salesforce? In this article, we’ll explore Close’s pricing plans, features, and ideal use cases for sales-focused organizations.
🔹 What Is Close CRM?
Close is a CRM platform built for fast-paced, high-volume sales teams. It brings together:
-
Built-in calling and SMS
-
Automated email sequences
-
Pipeline and lead tracking
-
Powerful search and Smart Views
-
Workflow automation
Close is ideal for inside sales reps, remote sales teams, and startups that depend on speed and efficiency in their outreach.
🔹 Close CRM Pricing in 2025 (Updated)
Close offers four core plans as of 2025, each tailored to different team sizes and needs. Prices below are for annual billing.
| Plan Name | Price (Per User / Month – Annual Billing) | Key Features |
|---|---|---|
| Startup | $49 | Lead & contact management, calling, email sync |
| Professional | $99 | Email sequences, bulk email, multiple pipelines, reporting |
| Enterprise | $149 | Predictive dialer, role permissions, call coaching, advanced integrations |
| Custom (Business) | Custom pricing | Full onboarding, custom SLA, API access, and volume discounts |
💡 Monthly billing available at slightly higher rates.
💡 All plans come with a 14-day free trial.
🔹 Key Features by Plan
✅ Startup Plan ($49/user/month)
-
Unlimited leads and contacts
-
Built-in calling (pay per minute)
-
2-way email sync
-
1 pipeline
-
Smart Views (saved filters)
✅ Professional Plan ($99/user/month)
-
Everything in Startup
-
Multiple pipelines
-
Email sequences and bulk emails
-
Call and SMS automation
-
Activity reporting
-
API access
✅ Enterprise Plan ($149/user/month)
-
Everything in Professional
-
Predictive dialer
-
Call coaching and recordings
-
Custom roles and permissions
-
Full audit logs
-
Priority support
✅ Custom Plan
-
Everything in Enterprise
-
Custom integrations
-
Dedicated CSM
-
Premium onboarding and training
-
API call expansions and SLA
🔹 What’s New in Close CRM in 2025?
Close CRM continues to focus on sales performance and automation, with several new updates in 2025:
-
✅ AI-Powered Smart Leads: Auto-prioritize leads based on activity and conversion potential
-
✅ Enhanced SMS automation for follow-ups
-
✅ Native integration with LinkedIn and ZoomInfo
-
✅ Auto-dial queue optimizer for remote SDR teams
-
✅ Mobile app improvements for call logging and quick actions
Close remains one of the only CRMs with sales outreach built into its core, not bolted on as an integration.
🔹 Close CRM vs Other CRMs in 2025
| CRM | Starting Price | Built-in Calling | Email Sequences | Predictive Dialer | Best For |
|---|---|---|---|---|---|
| Close CRM | $49/month | ✅ Yes | ✅ Yes | ✅ Yes | Inside sales teams |
| Pipedrive | $14.90/month | ❌ Add-on | ✅ Yes | ❌ | Deal-focused pipelines |
| HubSpot CRM | $0/month | ❌ | ✅ (Pro+) | ❌ | Marketing and startups |
| Salesforce | $30+/month | ✅ (Add-on) | ✅ Advanced | ✅ (With Sales Cloud) | Enterprises |
| Freshsales | $18/month | ✅ Yes | ✅ Yes | ❌ | Sales and support teams |
💬 Verdict: Close CRM offers a rare combination of CRM + outreach tools, ideal for teams who do lots of calling, emailing, and follow-ups.
🔹 Who Should Use Close CRM?
✅ Close is perfect for:
-
B2B SaaS sales teams
-
Remote SDRs and inside sales reps
-
Startups doing outbound lead gen
-
Sales managers wanting built-in calling, coaching, and tracking
❌ Close may not be ideal for:
-
Teams focused on marketing automation (limited tools)
-
Businesses that need invoicing, contracts, or project management
-
Companies with large field sales teams who work offline
🔹 Close CRM Limitations
-
No free plan (only 14-day trial)
-
Doesn’t include built-in invoice or payment tools
-
Not suitable for companies needing deep marketing funnels
-
Voice minutes & SMS incur extra usage fees
🔹 SEO Keywords to Target for This Article
Include the following high-traffic keywords:
-
“Close CRM pricing 2025”
-
“CRM with built-in calling and texting”
-
“Best CRM for inside sales teams 2025”
-
“Close vs HubSpot CRM 2025”
-
“Close CRM vs Pipedrive 2025”
Also use long-tail search phrases like:
-
“Does Close CRM include email automation?”
-
“How much is Close CRM per month?”
-
“Is Close CRM good for outbound sales?”
🔚 Final Verdict: Is Close CRM Worth It in 2025?
If your team is built around making calls, sending emails, and closing deals quickly, then Close CRM is worth every dollar in 2025.
It removes the need for separate dialers, email tools, and automation platforms—offering a true all-in-one sales engagement CRM for fast-moving teams.
While not built for marketers or enterprise workflows, Close dominates where it matters most: speed, simplicity, and sales productivity.