In 2025, finding the right CRM for your sales team isn’t just about features—it’s also about value. Among the many options available today, Freshsales by Freshworks has become one of the most affordable, feature-rich CRMs for small to medium-sized businesses.
If you’re considering Freshsales for your team this year, you’re probably wondering: What is the Freshsales price in 2025? How does it compare to competitors like HubSpot, Zoho, or Pipedrive? This article covers it all—pricing, features, comparisons, and tips to get the most out of the platform.
🔹 What Is Freshsales?
Freshsales is a modern CRM tool focused on sales automation, lead management, and AI-powered insights. Developed by Freshworks (the same company behind Freshdesk and Freshchat), it’s designed to simplify the sales process while still offering powerful automation tools.
Freshsales is part of the larger Freshworks ecosystem, which means it integrates easily with tools like Freshdesk (customer support), Freshmarketer (marketing automation), and Freshchat (live chat & messaging).
🔹 Freshsales Pricing in 2025 (Updated)
As of 2025, Freshsales offers four core pricing tiers, all billed either monthly or annually (with annual billing offering discounts):
| Plan Name | Price (Per User/Month – Annual Billing) | Best For |
|---|---|---|
| Free (Freshsales Suite) | $0 | Freelancers, startups, basic CRM |
| Growth | $18 | Small teams needing automation |
| Pro | $47 | Scaling teams with AI needs |
| Enterprise | $83 | Larger orgs needing advanced tools |
✅ All plans include built-in phone & email, visual sales pipeline, contact management, and more.
✅ A 21-day free trial is available—no credit card required.
🔹 What’s Included in Each Freshsales Plan?
✅ Free Plan (Freshsales Suite)
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Contact & account management
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Built-in email, phone, chat
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Mobile app
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Up to 1,000 marketing contacts
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Basic sales pipeline view
✅ Growth Plan ($18/user/month)
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AI-powered contact scoring
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Multiple sales pipelines
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Workflow automation
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Sales sequences (email automation)
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Email scheduling & tracking
✅ Pro Plan ($47/user/month)
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Advanced reporting & dashboards
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Time-based workflows
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Territory management
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Auto profile enrichment
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Custom modules
✅ Enterprise Plan ($83/user/month)
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Dedicated account manager
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Audit logs
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AI-powered deal insights
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Forecasting insights
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IP whitelisting & advanced security
🔹 What’s New in Freshsales in 2025?
Freshsales has added several exciting features in 2025 to stay competitive:
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Freddy AI now offers predictive lead scoring, deal insights, and email writing assistance.
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Native integration with Zoom, WhatsApp, and LinkedIn Messaging.
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Improved workflow builder with more conditions and triggers.
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New Slack app integration for pipeline alerts and notifications.
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Enhanced mobile app offline capabilities for field sales reps.
🔹 Who Should Use Freshsales?
✅ Freshsales is perfect for:
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Startups and small businesses needing a CRM with email and phone built-in.
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Sales teams looking for AI tools at affordable pricing.
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Companies that want to scale without moving to an expensive enterprise CRM.
❌ May not be ideal if:
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You require highly custom CRMs like Salesforce.
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You rely on complex third-party ERP integrations.
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You want a free plan for more than basic features or users.
🔹 Freshsales vs Competitors (2025 Comparison)
| CRM | Starting Price | AI Features | Free Plan | Best For |
|---|---|---|---|---|
| Freshsales | $0 | ✅ Freddy AI | ✅ | Sales & support teams |
| HubSpot CRM | $0 | ✅ Basic AI | ✅ | Marketing-focused teams |
| Zoho CRM | $0 | ✅ Zia AI | ✅ | Businesses in Zoho suite |
| Pipedrive | $14.90 | ✅ Deal insights | ❌ | Sales-focused SMBs |
| Salesforce | $30.00 | ✅ Einstein AI | ❌ | Large enterprise clients |
💬 Verdict: Freshsales offers some of the best AI features at a lower price, especially for startups and SMBs.
🔹 Tips to Save Money on Freshsales in 2025
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Pay annually to get a discount vs monthly rates.
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Bundle with Freshdesk or Freshmarketer for full-suite savings.
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Use the free plan if you’re just starting out (up to 3 users).
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Take advantage of seasonal promotions Freshworks occasionally offers (e.g., 20% off for 1st year).
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Use these in headings, meta descriptions, or alt text for better Google rankings:
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“freshsales crm pricing 2025”
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“best free crm with automation”
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“freddy ai crm features”
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“freshsales vs hubspot 2025”
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“crm with built-in phone and email”
🔚 Final Verdict: Is Freshsales Worth It in 2025?
In 2025, Freshsales remains one of the most cost-effective CRM platforms with strong automation and AI features. It’s built for teams who want to grow fast without getting stuck in a complex or expensive system.
If you’re looking for an affordable CRM with built-in communication tools, AI insights, and scalable automation, then Freshsales is absolutely worth the price.
Start with the free version, and upgrade only as your needs grow.